VMware Cloud Expert

LAB 01 - Workspace One Console Access

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INTRODUCTION

TASKS

TASK 1 - Accessing the Lab

In this  task you will log into the Workspace One console for the first time. We have provided a table below with your respective username and password to the UEM  Console. Please save this information or refer back to the table if needed for subsequent login events.

This section explains steps needed to access UEM Console. We will:

  1. Login to the Workspace One UEM Console
  2. Set your restricted actions security pin

The table below provides your respective username and password to the Workspace One environment we use for these labs

Firstname Lastname UEM OG
 UID PWD
Gustavo Alba Alba
 [email protected] VMware123!
Basem Al-Rifai Al-Rifai
 [email protected] VMware123!
Scott Bailey Bailey
 [email protected] VMware123!
David Black Black
 [email protected] VMware123!
Austin Eakin Eakin
 [email protected] VMware123!
Ajay George George2
 [email protected] VMware123!
J Glass Glass
 [email protected] VMware123!
John
 Kandziora Kandziora
 [email protected] VMware123!
Joe Karesek Karesek
 [email protected] VMware123!
Joseph Klimczak Klimczak [email protected] VMware123!
Christopher Lang Lang
 [email protected] VMware123!
Brian Makris Makris
 [email protected] VMware123!
Judy Martin Martin
 [email protected] VMware123!
Peter Massa Massa [email protected] VMware123!
Nandin Padheriya Padheriya
 [email protected] VMware123!
Demetrius Payton Payton
 [email protected] VMware123!
Harshan Raj Raj
 [email protected] VMware123!
Mario Ramirez Ramirez
 [email protected] VMware123!
Stuart Rowe Rowe
 [email protected] VMware123!
Eric Scherer Scherer
 [email protected] VMware123!
Lance Taylor Taylor
 [email protected] VMware123!
Adrian Tedesco Tedesco
 [email protected] VMware123!
Neil Smedley Smedley2
 [email protected] VMware123!





Workspace One Console URL: http://ws1.creedtek.com

  1. From your laptop/desktop launch your preferred browser and login to the Workspace One Console URL
    Note: the Workspace One Console URL can be found above step 1
  2. Login to Workspace One Console URL as:
    • Username:  [Your UserID listed in table]
    • Password:   [Your Password listed in table]

Upon first login you will be required to change your password

  1. In the change password dialog do the following:
    • Old Password:   [Your Password listed in table]
    • New Password: WorkSpace0ne!
    • Re-Type Password: WorkSpace0ne!

If you define a password other than WorkSpace0ne! it will be your responsibility to remember it

  1. Click on the Apps tab at the top of page
  1. Select the star on the Workspace One UEM tile
    Note: this will add to the Favorites tab/page
  2. Click the Favorites tab to see the Workspace One UEM tile
  1. Click on the Workspace One UEM tile to launch the Workspace One UEM Console
  2. In the Security Settings dialog type the following:
    • Security PIN:  1234
    • Confirm Security PIN: 1234
    • Click SAVE

The restricted actions pin is used as a confrontational prompt when Admins are performing irreversible actions such as an Enterprise Wipe. An Enterprise Wipe will remove all corporate settings, data, and applications from a device.

If you define the PIN other than 1234 it will be your responsibility to remember it

TASK 2 - Navigate Workspace One UEM Console

In this task, you navigate the Workspace ONE UEM console to get familiar with the available options.  You will also review critical management information, so you can quickly identify problems and act to resolve them from a single location in the console

After the first login into Workspace One and until you disable this option you will see a "Workspace One UEM Console highlights" dialog. This dialog walks you through the features services and options within Workspace One

  1. In the Workspace One UEM Console Highlights dialog, review the highlighted Workspace One features
  2. Check the checkbox "Do not show this message on logon"
  3. Click the "X" to close the dialog window
  4. In the left pane, click About to view your current version of Workspace One
  5. To close the Workspace ONE UEM console window, click the "X"
  6. In the top right menu, click the Search icon (represented by a magnifying glass):
    Note: Search results are specific to your current OG level for all aspects of your Workspace ONE UEM deployment, including devices, users, content, applications, configuration settings, admins, pages, and so on.
  7. In the Search text box, type [your_lastname] and  Enter
  8. The Search Results page opens. The page is broken down into tabs
  9. To see your administrator account, click the Accounts tab
  10. From the quick access toolbar, expand the Add drop-down menu and review your selections.
    Note: The Add menu settings appends an object or configuration to whichever OG is currently being accessed.
    The Add menu makes it easy to add an    Admin, Device, User, Compliance Policy, Content, Profile, Internal Application, and Public Application
  1. In the upper-right corner, select the Administrator drop-down menu.
  2. Click Manage Account Settings
  3. Review the Account Settings options
  4. To exit, click Cancel or X
  5. From the Help Menu (?) click Open Help Page

    Note: Selecting Help starts the online resource portal, where you can browse and search available guides and feature documentation.

    You have controls under the Help menu to Add Temporary Admin. With this control, you can create a basic administrator account that is intended for troubleshooting. This account becomes inactive after a set time range of six hours to one week
  6. To close Help, click X
  1. From the Workspace ONE UEM main menu, navigate to Monitor > Overview.
  2. To change the default view from Chart View to Tabular View, click the bulleted-list icon at the top right of the window.
  3. To change from the Tabular View back to the Chart View, click the pie-chart icon.
  4. Scroll down and review the statistics typically gathered for Devices, Compliance, Profiles, Apps, Content, Email, and Certificates

    Note: At this time you do have any Devices enrolled , Profiles assigned, Apps provisoned etc  so the dashboard for these items will show nothing.

    In the Workspace ONE UEM Hub, each control is hyperlinked to respective console pages or devices linked to the filtered view. Some actions might permit a message to be sent to filtered devices
TASK 3- Review Core Settings

In this task, you review the core system settings using the Workspace ONE UEM console

  1. In Workspace ONE UEM, navigate to Groups & Settings > All Settings > System
  1. From the System menu: Click Getting Started

    Note: You use Getting Started to define what sections are available in the Getting Started Wizard. However this can only be done at the Customer Organization level.
  2. From the System menu: Click Enterprise Integration

    Note: Enterprise Integration facilitates Workspace ONE UEM integration with existing enterprise infrastructures, such as email SMTP, directory services, and certificate authority (CA).
  3. From the System menu: Click Restricted Actions

    Note: Under Restricted Actions, you can enable or disable verification checks when certain management actions are performed in the Workspace ONE UEM console. When an administrator performs one of the enabled actions, the console challenges the administrator to confirm their desired action with their self-created Security PIN. Also, set whether notes are required for auditing purposes.
  4. From the System menu: Click Localization.

    Note: Localization activates additional languages and edits language references
TASK 4 - Branding

In this task, you configure settings related to the branding of the Workspace ONE UEM console. You can change the branding to reflect company colors or visually delineate specific OGs.

  1. If you are no longer logged into the Workspace One UEM Console refer to the steps outlined in TASK 1 to login then continue with the steps below.
  2. From the Workspace ONE UEM main menu, navigate to Groups & Settings > All Settings > System > Branding:
    • The Current Setting is set to Inherit.
    • The Child Permission is set to Inherit or Override.

      Note: As a Workspace ONE UEM administrator, you can configure which items other administrators can access and whether they can change color values.
  1. For Current Setting, click Override.
  2. Modify the colors assigned to the interface:

    Note: All Workspace ONE UEM websites are branded with color assignments, including the Workspace ONE UEM console, the Workspace ONE UEM catalog, and the Workspace ONE UEM self-service portal (SSP).
  3. Click Save.

    Note: Select contrasting values for the text and background colors, as the text can get unreadable or difficult to read if you select the same color for both.
  4. To exit the settings, click X.

    Note: The Custom CSS page can be used to insert a cascading style sheet (CSS) of your own custom design that overrides the console defaults.
TASK 5 - Device Enrollment

You must enroll a device before you can manage it with Workspace ONE UEM. There are multiple enrollment paths, each path with options.

Enrolling a device with the Workspace ONE Intelligent Hub is the main option for Android, iOS, and Windows devices in Workspace ONE Express and Workspace ONE UEM. There are of course other methods available for bulk device enrollment. In this task we will perform a device enrollment using WS1 Intelligent Hub

Workspace ONE UEM makes the enrollment process simple, using an email-based autodiscovery system to enroll devices to environments and "customer" type organization groups (OG). Autodiscovery can also be used to allow end users to authenticate into the Self-Service Portal (SSP).

Note: To enable an autodiscovery for on-premises environments, ensure that your environment can communicate with the Workspace ONE UEM Autodiscovery servers.

To complete this task you'll need to an unmanaged Android or iOS device (This is a device not currently managed by a Device Management Solution). The subsequent labs will also require you to have such a device. Without an unmanaged device, you'd be unable to perform enrollment or experience the result of the configuration settings you'll employ in subsequent labs.

  1. On your unamanged Android or iOS device launch the browser and go to https://getwsone.com
  2. Click the link presented to download and Install WS1 Intelligent Hub from google Play or Apple App Store
  3. Launch the Hub app, if nrequired
  4. In the Email address field, type <your assigned email address>
    I.E [email protected]
ANDROID DEVICE SETUP
  1. Click Next on the Welcome to Workspace One UEM Screen
  2. When Prompted type in your assigned password
  3. Click Sign In
  4. Click I Understand to accept the privacy statement
  1. Click I Agree
  2. Click Agree on the setup work Profile screen
  3. Click  Next
    Hub will now complete the enrollment and download the management settings and applications
  4. Click Skip
  5. Click Close
  6. Launch the HUB app
  7. Click the Explore Tab/button at the bottom of the app
  8. Click All Apps to see the corporate apps you have access to
IOS DEVICE SETUP
  1. Click Next on the Welcome to Workspace One UEM Screen
  2. When Prompted type in your assigned password
  3. Click Sign In
  4. Click Continue to accept the privacy statement
  1. Click 1 on the device screen
  2. Click Allow to enable notification
  3. Click Allow to download and install the MDM Profile
  4. Click Close
  5. Click Tap here when download finishes
  1. Click 2 on the device screen
  1. Click Open settings App
  2. Click Profile Download
  3. Click Install when prompted with the profile
  4. Enter your IOS device passcode, if prompted
  5. Click Install
  1. Click Install when prompted with the MDM warning dialog
  2. Click Trust
  3. Click Done
  1. Return to the HUB app and click the screen
  2. Click Install when prompted about the App installations. You may be prompted multiple times
  3. Follow the IOS prompts to complete the installation(s)
  4. Click Take me to Hub
  1. When prompted for use of your location, click Allow while using app
  2. Click OK to allow access to Bluetooth
  3. Swipe through the Getting Started screens and click Got it
  4. Click I Understand to accept the Privacy Terms
  5. Click I Agree to the Data Sharing terms
  6. Click OK
  1. Click the Explore tab at the bottom to see and access the installed Apps
    NOTE: The apps may take up to 15 mins to complete installation

CONCLUSION

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