LAB 01 - Workspace One Console Access

Updated on Sep 20, 2022

INTRODUCTION

TASKS

TASK 1 - Accessing the Lab

In this task you will log into the Workspace One console for the first time. We have provided a table below with your respective username and password to the UEM Console. Please save this information or refer back to the table if needed for subsequent login events.

This section explains steps needed to access UEM Console. We will:

Login to the Workspace One UEM Console
Set your restricted actions security pin

The table below provides your respective username and password to the Workspace One environment we use for these labs

Firstname	Lastname	UEM OG	UID	PWD
Tim	Schmier	Schmier	[email protected]	VMware1!
Brenden	Batres	Batres	[email protected]	VMware2@
Mark	Seidl	Seidl	[email protected]	VMware3#
Peter	Magdaleno	Magdaleno	[email protected]	VMware4$
Peter	Karla	Karla	Pkarla@creedtek .com	VMware5%
Luis	Sibrian	Sibrian	[email protected]	VMware6^
Jessica	Sommerdyke	Sommerdyke	[email protected]	VMware7&
John	Berwith	Berwith	[email protected]	VMware8*
Hanna	Burgess	Burgess	[email protected]	VMware1!
Vance	Fryer	Fryer	[email protected]	VMware2@
T.J.	Reed	Reed	[email protected]	VMware3#
Peter	Mock	Mock	[email protected]	VMware4$
Trung	Bui	Bui	[email protected]	VMware5%
Keith	Dughi	Dughi	[email protected]	VMware6^
Ryan	Goessling	Goessling	[email protected]	VMware7&
Michael	Pollard	Pollard	Mpollard@creedtek .com	VMware8*
Vince	Hernandez	Hernandez	[email protected]	VMware1!
Eric	Haskett	Haskett	[email protected]	VMware2@
Jeremy	Krater	Krater	[email protected]	VMware3#
Neil	George	George	Ngeorge@creedtek .com	VMware4$
Yao	Saelee	Saelee	[email protected]	VMware5%
Giosue	DiMeglio	DiMeglio	[email protected]	VMware6^
Jacob	Heringer	Heringer	[email protected]	VMware7&
Leland	Lee	Lee	[email protected]	VMware8*
Braxton	Barker	Barker	[email protected]	VMware1!
Melanie	Evangelista	Evangelista	[email protected]	VMware1!
Richard	Mason	Mason	[email protected]	VMware1!
Adam	Moore	Moore	[email protected]	VMware1!
Melanie	Shimazu	Moore	[email protected]	VMware1!
Neil	Smedley	Smedley	[email protected]	VMware1!

Workspace One Console URL: http://ws1.creedtek.com

From your laptop/desktop launch your preferred browser and login to the Workspace One Console URL
Note: the Workspace One Console URL can be found above step 1
Login to Workspace One Console URL as:
- Username: [Your UserID listed in table]
- Password: [Your Password listed in table]

Upon first login you will be required to change your password

In the change password dialog do the following:
- Old Password: [Your Password listed in table]
- New Password: WorkSpace0ne!
- Re-Type Password: WorkSpace0ne!

If you define a password other than WorkSpace0ne! it will be your responsibility to remember it

Click on the Apps tab at the top of page

Select the star on the Workspace One UEM tile
Note: this will add to the Favorites tab/page
Click the Favorites tab to see the Workspace One UEM tile

Click on the Workspace One UEM tile to launch the Workspace One UEM Console
In the Security Settings dialog type the following:
- Security PIN: 1234
- Confirm Security PIN: 1234
- Click SAVE

The restricted actions pin is used as a confrontational prompt when Admins are performing irreversible actions such as an Enterprise Wipe. An Enterprise Wipe will remove all corporate settings, data, and applications from a device.

If you define the PIN other than 1234 it will be your responsibility to remember it

TASK 2 - Navigate Workspace One UEM Console

In this task, you navigate the Workspace ONE UEM console to get familiar with the available options. You will also review critical management information, so you can quickly identify problems and act to resolve them from a single location in the console

After the first login into Workspace One and until you disable this option you will see a "Workspace One UEM Console highlights" dialog. This dialog walks you through the features services and options within Workspace One

In the Workspace One UEM Console Highlights dialog, review the highlighted Workspace One features
Check the checkbox "Do not show this message on logon"
Click the "X" to close the dialog window
In the left pane, click About to view your current version of Workspace One
To close the Workspace ONE UEM console window, click the "X"
In the top right menu, click the Search icon (represented by a magnifying glass):
Note: Search results are specific to your current OG level for all aspects of your Workspace ONE UEM deployment, including devices, users, content, applications, configuration settings, admins, pages, and so on.
In the Search text box, type [your_lastname] and Enter
The Search Results page opens. The page is broken down into tabs
To see your administrator account, click the Accounts tab
From the quick access toolbar, expand the Add drop-down menu and review your selections.
Note: The Add menu settings appends an object or configuration to whichever OG is currently being accessed.
The Add menu makes it easy to add an Admin, Device, User, Compliance Policy, Content, Profile, Internal Application, and Public Application

In the upper-right corner, select the Administrator drop-down menu.
Click Manage Account Settings
Review the Account Settings options
To exit, click Cancel or X
From the Help Menu (?) click Open Help Page

Note: Selecting Help starts the online resource portal, where you can browse and search available guides and feature documentation.

You have controls under the Help menu to Add Temporary Admin. With this control, youcan create a basic administrator account that is intended for troubleshooting. This account becomes inactive after a set time range of six hours to one week
To close Help, click X

From the Workspace ONE UEM main menu, navigate to Monitor > Overview.
To change the default view from Chart View to Tabular View, click the bulleted-list icon at the top right of the window.
To change from the Tabular View back to the Chart View, click the pie-chart icon.
Scroll down and review the statistics typically gathered for Devices, Compliance, Profiles, Apps, Content, Email, and Certificates

Note: At this time you do have any Devices enrolled , Profiles assigned, Apps provisoned etc so the dashboard for these items will show nothing.

In the Workspace ONE UEM Hub, each control is hyperlinked to respective console pages or devices linked to the filtered view. Some actions might permit a message to be sent to filtered devices

TASK 3- Review Core Settings

In this task, you review the core system settings using the Workspace ONE UEM console

In Workspace ONE UEM, navigate to Groups & Settings > All Settings > System

From the System menu: Click Getting Started

Note: You use Getting Started to define what sections are available in the Getting Started Wizard. However this can only be done at the Customer Organization level.
From the System menu: Click Enterprise Integration

Note: Enterprise Integration facilitates Workspace ONE UEM integration with existing enterprise infrastructures, such as email SMTP, directory services, and certificate authority (CA).
From the System menu: Click Restricted Actions

Note: Under Restricted Actions, you can enable or disable verification checks when certain management actions are performed in the Workspace ONE UEM console. When an administrator performs one of the enabled actions, the console challenges the administrator to confirm their desired action with their self-created Security PIN. Also, set whether notes are required for auditing purposes.
From the System menu: Click Localization.

Note: Localization activates additional languages and edits language references

TASK 4 - Branding

In this task, you configure settings related to the branding of the Workspace ONE UEM console. You can change the branding to reflect company colors or visually delineate specific OGs.

If you are no longer logged into the Workspace One UEM Console refer to the steps outlined in TASK 1 to login then continue with the steps below.
From the Workspace ONE UEM main menu, navigate to Groups & Settings > All Settings > System > Branding:
- The Current Setting is set to Inherit.
- The Child Permission is set to Inherit or Override.
  
  Note: As a Workspace ONE UEM administrator, you can configure which items other administrators can access and whether they can change color values.

For Current Setting, click Override.
Modify the colors assigned to the interface:

Note: All Workspace ONE UEM websites are branded with color assignments, including the Workspace ONE UEM console, the Workspace ONE UEM catalog, and the Workspace ONE UEM self-service portal (SSP).
Click Save.

Note: Select contrasting values for the text and background colors, as the text can get unreadable or difficult to read if you select the same color for both.
To exit the settings, click X.

Note: The Custom CSS page can be used to insert a cascading style sheet (CSS) of your own custom design that overrides the console defaults.

CONCLUSION

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